Refund policy

If you wish to return your order, please notify us on support@furtuesshop.com and we will send your instructions according to your region.
Return the product(s) for a full refund or exchange of the purchase price within 14 days of delivery.
Discounted and markdown (sale) items are not eligible for refund or exchange.
Please make returns to our store. We do not accept mail returns.

Return and exchange conditions:

Only unwashed, unused and odorless products will be accepted.
Items that have been altered by the customer will not be accepted.
The product must be intact and the hangtag affixed to the piece.
Products will not be accepted after the exchange period.
In case the product is defective due to misuse, the refund will not be authorized and the product returned to the customer.
To process the exchange / return, it is mandatory to present the product receipt.
If you have obtained a discount/voucher on your purchase, we consider and refund the amount paid, considering the reduction